Terminal Compromise Part 5

The National Transportation Safety Board had representatives monitoring the situation within an hour of the first reports from Dallas, San Francisco, Atlanta, and Tampa. When all 737's were accounted for, the individual airports and the FAA lifted flight restrictions and left it to the airlines to straighten out the scheduling mess. One hundred thousand stranded pa.s.sengers and almost 30% of the domestic civilian air fleet was grounded.

It was a good thing their reservation computers hadn't gone down.

d.a.m.n good thing.

DISASTER IN AIR CREATES PANIC ON GROUND by Scott Mason

"A national tragedy was avoided today by the quick and brave actions of hundreds of air traffic controllers and pilots working in harmony," a spokesperson for The Department of Transportation said, commenting on yesterday's failure of the computerized transponder systems in Boeing 737 airplanes.

"In the interest of safety for all concerned, 737's will not be permitted to fly commercially until a full investigation has taken place." the spokesperson continued. "That process should be complete within 30 days."

In all, 114 people were sent to hospitals, 29 in serious condi- tion, as a result of injuries sustained while pilots performed dangerous gut wrenching maneuvers to avoid mid-air collisions.

Neither Boeing nor the Transportation Safety Board would comment on how computer errors could suddenly affect so many airplanes at once, but some computer experts have pointed out the possibility of sabotage. According to Harold Greenwood, an aeronautic elec- tronics specialist with Air Systems Design in Alpharetta, Geor- gia, "there is a real and definite possibility that there has been a specific attack on the airline computers. Probably by hackers. Either that or the most devastating computer program- ming error in history."

Government officials discounted Greenwood's theories and said there is no place for wild speculation that could create panic in the minds of the public. None the less, flight cancellations busied the phones at most airlines and travel agencies, while the gargantuan task of rescheduling thousands of flights with 30% less planes began. Airline officials who didn't want to be quoted estimated that it would take at least a week to bring the system back together,

Airline fares will increase next Monday by at least 10% and as much as 40% on some routes that will not be restored fully.

The tone of the press conference held at the DoT was one of both bitterness and shock as was that of sampled public opinion.

"I think I'll take the train."

"Computers? They always blame the computers. Who's really at fault?"

"They're just as bad as the oil companies. Something goes a little wrong and they jack up the prices."

The National Transportation Safety Board said it would also inst.i.tute a series of preventative maintenance steps on other airplanes' computer systems to insure that such a global failure is never repeated.

Major domestic airlines announced they would try to lease addi- tional planes from other countries, but could not guarantee prior service performance for 3 to 6 months. Preliminary estimates place the cost of this debacle at between $800 Million and $2 Billion if the entire 737 fleet is grounded for only 2 weeks.

The Stock Market reacted poorly to the news, and transportation stocks dove an average of 27% in heavy trading.

The White House issued a brief statement congratulating the airline industry for its handling of the situation and wished its best to all inconvenienced and injured travelers.

Cla.s.s action suits will be filed next week against the airlines and Boeing as a result of the computer malfunction. This is Scott Mason, riding the train.

"Doug," pleaded 39 year old veteran reporter Scott Mason. "Not another computer virus story . . ." Scott childishly shrugged his shoulders in mock defeat.

"Stop your whining," Doug ordered in fun. "You are the special- ist," he chided.

When the story first came across the wire, Scott was the logical choice. In only seven years as a reporter Scott Mason had de- veloped quite a reputation for himself, and for the New York City Times. Doug had had to eat his words from years earlier more times than he cared to remember, but Scott's head had not swelled to the size of his fan club, which was the bane of so many suc- cessful writers. He knew he was good, just like he had told Doug

"There is nothing s.e.xy about viruses anymore," said Scott trying to politely ignore his boss to the point he would just leave.

"Christ Almighty," the chubby balding sixtyish editor exploded.

Doug's periodic exclamatory outbursts at Scott's nonchalance on critical issues were legendary. "The man who puts Cold Fusion on the front page of every paper in the country doesn't think a virus is s.e.xy enough for the public. Good night!"

"That's not what I'm saying." Scott had to defend this one. "I finally got someone to go on the record about the solar payoff scandals between Oil and Congress . . ."

"Then the virus story will give you a little break," kidded Doug.

"You've been working too hard."

"d.a.m.n it, Doug," Scott defied. "Viruses are a dime a dozen and worse, there's no one behind it, there's n.o.body there. There's no story . . ."

"Then find one. That's what we pay you for." Doug loudly mut- tered a few choice words that his paper wouldn't be caught dead printing. "Besides, you're the only one left." As he left he patted Scott on the back saying, "thanks. Really."

"G.o.d, I hate this job."

Scott Mason loved his job, after all it was his invention seven years ago when he first pitched it to Doug. Scott's original idea had worked. Scott Mason alone, under the banner of the New York City Times, virtually pioneered Scientific Journalism as a media form in its own right.

Scott Mason was still its most vocal proponent, just as he was when he connived his way into a job with the Times, and without any journalistic experience. It was a childhood fantasy.

Doug remembered the day clearly. "That's a new one on me," Doug had said with amus.e.m.e.nt when the mildly arrogant but very likable Mason had gotten cornered him, somehow bypa.s.sing personnel.

Points for aggressiveness, points for creativity and points for bra.s.s b.a.l.l.s. "What is Scientific Journalism?"

"Scientific Journalism is stripping away all of the long techni- cal terms that science hides behind, and bringing the facts to the people at home."

"We have a quite adequate Science Section, a computer column . . .and we pick up the big stories." Doug had tried to be polite.

"That's not what I mean," Scott explained. "Everybody and his dead brother can write about the machines and the computers and the software. I'm talking about finding the people, the meaning, the impact behind the technology."

"No one would be interested," objected Doug.

Doug was wrong.

Scott Mason immediately acclimated to the modus operandi of the news business and actually locked onto the collapse of Kaypro Computers and the odd founding family who rode serendipity until competence was required for survival. The antics of the Kay family earned Mason a respectable following in his articles and contributions as well as several libel and slander suits from the Kays. Trouble was, it's not against the law to print the truth or a third party speculations, as long as they're not malicious.

Scott instinctively knew how to ride the fine edge between false accusations and impersonal objectivity.

Cold Fusion, the brief prayer for immediate, cheap energy inde- pendence made headlines, but Scott Mason dug deep and found that some of the advocates of Cold Fusion had vested interests in palladium and iridium mining concerns. He also discovered how the experiments had been staged well enough to fool most experts.

Scott had located one expert who wasn't fooled and could prove it. Scott Mason rode the crest of the Cold Fusion story for months before it became old news and the Hubble Telescope fiasco took its place.

The fiasco of the Hubble Telescope was nothing new to Scott Mason's readers. He had published months before its launch that the mirrors were defective, but the government didn't heed the whistle blower's advice. The optical measurement computers which grind the mirrors of the telescope had a software program that was never tested before being used on the Hubble. The GSA had been tricked by the contractor's test results and Scott discov- ered the discrepencies.

When Gene-Tech covered up the accidental release of mutated spores into the atmosphere from their genetic engineering labs, Scott Mason was the one reporter who had established enough of a reputation as both a fair reporter, and also one that understood the technology. Thanks to Mason's early diagnosis and the Times'

responsible publis.h.i.+ng, a potentially cataclysmic genetic disas- ter was averted.

The software problems with Star Wars and Brilliant Pebbles, the payoffs that allowed defective X-Ray lasers to be s.h.i.+pped to the testing ground outside of Las Vegas - Scott Mason was there. He traced the Libyan chemical weapons plant back to West Germany which triggered the subsequent destruction of the plant.

Scott's outlook was simple. "It's a matter of recognizing the possibilities and then the probabilities. Therefore, if some- thing is possible, someone, somewhere will do it. Guaranteed.

Since someone's doing it, then it's only a matter of catching him in the act."

"Besides," he would tell anyone who would listen, "computers and technology and electronics represent trillions of dollars annu- ally. To believe that there isn't interesting, human interest and profound news to be found, is pure blindness. The fear of the unknown, the ignorance of what happens on the other side of the b.u.t.tons we push, is an enemy wrapped in the shrouds of time, well disguised and easily avoided."

Scott successfully opened the wounds of ignorance and technical apathy and made he and the Times the de facto standard in Scien- tific Journalism.