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Chapter 273: Customer
Translator: EndlessFantasy Translation Editor: EndlessFantasy Translation
Song Ning smiled wordlessly.
The two women were browsing through the latest lookbook in the lounge when a customer, a young lady, walked in.
The shop a.s.sistant led the customer to the lounge as well.
Upon seeing this, Jiahui drew the curtains that would give them privacy.
“I heard that your boss is Mrs. Mu?” the customer asked.
The shop a.s.sistant replied, “Yes, our boss’s husband is surnamed Mu.”
“No wonder. Opening such a shop in such a location costs a lot of money. It’s not something that an ordinary person can afford. However, if it’s Mrs. Mu, then it’s a different story. Mr. Mu is famous for spoiling his wife.”
The customer’s tone was a little sarcastic, causing Song Ning and Jiahui to exchange a look.
The shop a.s.sistant was neither servile nor overbearing as she replied, “The shop is owned by the boss even before she got married.”
Jiahui silently gave Song Ning a thumbs-up.
The customer continued to say, “Even then, for it to do this well now, isn’t all thanks to Mr. Mu’s influence? Otherwise, why was it unknown in the past?”
The customer was clearly here to look for trouble.
The shop a.s.sistant changed the topic. “You can browse through our items in the store. Alternatively, you can browse through the lookbook as well. Let me know if you see something you’re interested in.”
The customer said lazily, “I’m here to apply for a members.h.i.+p card. Things are the same everywhere. I’m only here because of Mr. Mu’s reputation. After all, this is his wife’s shop.”
“If you don’t like the clothes or accessories here, I think there’s no need for you to spend unnecessarily. Otherwise, it’d be such a waste. After all, even if you apply for a members.h.i.+p here, it’s not like Mr. Mu will know about it. After all, he doesn’t intervene in the business here.” the shop a.s.sistant said evenly.
The customer seemed a little taken aback. When she regained her senses, she said impatiently, “It’s fine. I’ll just apply for a members.h.i.+p card since I’m already here. With this, it might be easier to talk to President Mu in the future.”
The shop a.s.sistant said, “I’m sorry, but the applications for our members.h.i.+p cards have reached their limit this year. Perhaps, you can try applying next year.”
“What?! I’m just applying for a members.h.i.+p card, but I have to wait until next year? What kind of business are you operating anyway? I took the initiative to apply for members.h.i.+p, but you refused me. Next year? Are you kidding?” The customer did not hide her annoyance.
The shop a.s.sistant replied patiently, “I’m sorry. In order to maintain the quality of services for our members, we limit the number of members.”
The customer scoffed. “I’ve never heard of something so preposterous. Isn’t this just a marketing gimmick? Trying to raise the exclusivity so more people would buy into the hype?”
The shop a.s.sistant did not say anything.
“Can’t you make an exception? I’m willing to pay double the members.h.i.+p fee,” the customer said, trying to negotiate.
“I’m really sorry. You can leave your information behind. We’ll put you on the waiting list. Then, you can start paying the members.h.i.+p next year,” the shop a.s.sistant said politely.
“This marketing method is really awesome. I really admire it!!” the customer said mockingly.
From the beginning till the end, Song Ning and Jiahui remained silent. Only when the customer left did Song Ning ask Jiahui to bring the form that the customer had filled in over.
The name on the form was written, Fu Ting.
Song Ning frowned slightly.
The shop a.s.sistant stood at the side and explained carefully, “CEO Cheng has instructed us to follow the rules regarding the members.h.i.+p. He said it’s best to have less than more.”
Song Ning nodded. “DO as CEO Cheng has instructed. However, make sure that everyone’s trained like you. There’s no need to lower yourself if the customers are unreasonable. Do you understand?”
The shop a.s.sistant nodded in agreement.
Jiahui asked carefully, “Song Ning, is there a problem?”
Song Ning shook her head. “I don’t know. I just feel that the customer earlier is a little strange.. I’m just worried she’ll make a fuss about our members.h.i.+p system.”
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